Welcome to pulinpurihotel.com (the “Site”). Protecting your privacy and personal information is extremely important to us. This Privacy Policy explains how Pulin Puri Hotel (“we”, “us”, “our”) collects, uses, stores, and protects the information you provide when you use our Site — for example when you make a booking, send an inquiry, or interact with us online.

1. Information We Collect

When you use our Site, we may collect the following types of information:

Personal Information you provide:

This includes your name, email address, phone number, postal address, and any other contact or identity details you submit while making a reservation or enquiry.

Booking and reservation details:

Such as check-in and check-out dates, number of guests, room preferences, special requests, and payment information (if you pay through the Site).

Usage Data:

Technical and analytical data collected automatically when you visit the Site, such as your IP address, browser type and version, device information, pages visited, date and time of visit, and other diagnostic data.

Cookies and tracking data:

We may use cookies and similar technologies to collect information about your browsing behavior, preferences, and for website functionality and analytics.

2. How We Use Your Information

We use the information collected for the following purposes:

• Processing and managing your hotel reservations and related services.

• Sending booking confirmations, updates, and responses to your enquiries.

• Providing customer support and communication.

• Improving our website, services, and user experience through analytics and site optimization.

• Complying with legal, operational, or regulatory requirements.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties.

However, we may share your information in the following situations:

• With third-party service providers or payment processors, only when necessary to process your booking or transaction.

• With government authorities or law enforcement, if required under applicable law.

• With authorized hotel staff or partners, strictly for fulfilling your booking or enquiry.

We do not share your personal information for marketing or promotional purposes without your explicit consent.

4. Data Security & Retention

We implement appropriate administrative, technical, and organizational safeguards to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

We retain your personal and booking information only as long as necessary to fulfill booking purposes or as required under applicable laws.

5. Your Rights

Depending on your location and local laws, you may have the following rights:

• Access the personal data we hold about you

• Correct or update inaccurate or incomplete information

• Request deletion of your personal data (subject to legal requirements)

• Object to or restrict certain processing activities

If you wish to access, modify, or delete your information, or have any privacy-related concerns, please contact us using the details below.

6. Use of Cookies & Tracking Technologies

We may use cookies to:

• Improve your browsing experience

• Remember your preferences

• Enable website functionality

• Collect analytics for performance improvement

You may disable cookies through your browser settings, but some site features may not work properly without them.

7. Children’s Privacy

Our Site and services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If we become aware that a minor has provided information to us, we will delete it promptly.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, service offerings, or legal requirements. When updates are made, the “Last Updated” date at the top of this page will be revised.

We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Pulin Puri Hotel
Marine Drive, Sea Beach Rd, Puri, Odisha 752001
📧 Email: info@pulinpurihotelbooking.com